Client Partner
ADELAIDE, SOUTH AUSTRALIA | FULL-TIME | HYBRID
Teamgage needs great people like you to help us to help some of the biggest organisations on the planet.
Our online solution helps organisations gather insights from employees in a pain free manner and utilises AI to generate actions to improve the workplace. What does that mean? It means we’re helping teams across the world remove barriers to performance and make truly great places to work.
We’re working with some impressive companies including DXC, Renault, Seek, NEC, all levels of government and many more.
We're incredibly focused on giving these customers a transformational experience.
That’s where you come in.
About the role:
We know you’re a high performer, and you’re going to add tremendous value to our already great team. Don’t worry we’ll give you the tools and support you need.
Specifically, we need you to help our customers get a great experience from us, and to foster a strong and mutually beneficial relationship. We know you are the sort of person that can see the customer’s perspective and is willing to go the extra mile to ensure that they get maximum value with minimum friction – that’s why we chose you.
We also know you have a genuine desire to advocate for the customer, and your ability to organise and implement processes to ensure regular and meaningful contact and support is why we know you are going to succeed here with the rest of the team. Specifically, you are going to manage our customer accounts to ensure that they are getting maximum value out of Teamgage, work with them to build strong and long-term relationships, gather their feedback and work with the rest of the team to solve issues and increase the value they receive from us each and every day. In short, you are going to ensure the customer gets a successful outcome by choosing to work with us.
Speaking of the team, we went ahead and put together an amazing group of people to help you achieve our goal. They are going to be with you every step of the way, making sure you have the best possible chance to succeed, as well as making sure you have a great time doing it. They know you’ll do the same for them.
Skills:
You’ll work closely with the CEO and Head of Revenue to deliver value to customers and work on improvement strategies.
In order to be successful you will be able to demonstrate:
- Account Management experience
- Comfortable presenting to and influencing stakeholders
- Self-motivated and results-oriented, data-driven
- Experience working to targets, deadlines and delivering results
- Great communication skills and able to manage multiple stakeholders
- Excellent people and customer facing skills
- Can simplify the complex
- Thrives in variety, flexibility and change
- Proactive, helpful, approachable
About us:
- We’re a proudly South Australian tech company with customers around the world.
- We live our company values, and we talk about them every day. They guide how we make decisions and how we work together. Read our values here.
- We’re flexible. You’ll be part of an awesome in-office vibe at Lot Fourteen some days. But on others you can be at home, so you get in-the-zone.
How to apply:
Follow the instructions on our Linkedin Job Advert here.
If we think you might be a fit, you’ll receive a call to talk you through our multistage interview process.
