Don't react to workplace bullying.
Eliminate it.

Based on 10 years of research by University of South Australia’s Professor Michelle Tuckey, the Healthy Workplaces by Design program is reducing bullying complaints by 46%.

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An interface showing risk audit results.

Under the Code of Practice, obligated businesses are required to demonstrate a psychosocial risk management process.

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The program

Using world-first research by the University of South Australia, the Healthy Workplaces by Design program is an enterprise-wide risk audit and data-driven intervention process that works.

Identify the root causes of bullying

Go beyond top line triggers into psychosocial hazards

Adhere to new work health and safety obligations

Proactively mitigate psychosocial hazards and bullying risk


The old way

Bullying is only seen as an interpersonal problem, where the emphasis is on dealing with the fallout of bullying behaviour. Significant time and effort is spent on investigating bullying, education, training and support.

Our better way

We tackle the root causes of bullying before it becomes a problem, by identifying and mitigating their risks. This approach has already been successful across food retailing, health, government and more.

Workplace bullying is a problem

Around 1.1 million Australian workers experience serious workplace bullying, with 39% of mental disorder claims caused by workplace bullying, harassment, or violence.

Workplace bullying also causes $36 billion of lost productivity each year and with Safe Work Australia recording a 75% increase in bullying claims over the past ten years, it’s a problem that's not slowing down.

Many people only equate bullying with bullies. But it actually flourishes when the incentive to treat people badly is able to take root.

That's why our program has a clear focus on identifying and mitigating these root causes, that are often hidden away
A photo of Michelle Tucky.
Professor Michelle Tuckey
Centre for Workplace Excellence
UniSA logo.
A woman looking sad in an office dealing with bullying and psychosocial hazards.

Reduce your risk

reduction in exposure to workplace bullying
reduction in sexual harassment complaints
reduction in workplace bullying complaints

Randomised controlled trial of the Healthy Workplaces by Design program 2020-2021.

Watch the event

Hear from Australia's leading researcher into workplace bullying and the workplace health and safety regulator on how to comply with new legislation and proactively tackle psychosocial hazards.

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How the program works

Shift from reacting to bullying behaviour, to proactively identifying and mitigating the root causes.

1. Preparation
We build awareness and readiness for the program.

2. Diagnosis
Let's identify the organisational conditions to focus on.

3. Solutions
Co-design strategies to make changes in the focal areas.

4. Implementation
Create and implement the action plan.

5. Evaluation
It's time to measure the success of the changes made.

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Why the program works

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1. Evidence-based

We spend time understanding the root causes of psychosocial risk at a systems level. This helps create the best solution for your organisation.

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2. Team engagement

Because staff, team leaders, and managers are all involved in the creation of our solutions, changes are more likely to be accepted.

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3. Unique team profile

Each team receives a unique diagnostic profile of their areas of risk. This resonates and motivates staff towards ongoing action.

Increase happiness & productivity at work

increase in job satisfaction
reduction in absenteeism
increase in work engagement

Randomised controlled trial of the Healthy Workplaces by Design program 2020-2021.

Feedback about our team engagement software from Tom Upitis from Flinders University.

Customer story

"I really believe that Healthy Workplaces by Design drives positive results. Even through the challenges of COVID, stores that took part in the program dramatically improved their internal advocacy while also reducing cases of employee relations and their exposure to bullying. That simply wasn’t the case in our control group of stores that initially didn’t participate."

Jason Fowler, Product Owner - Team Respect & Care,
People Team, Woolworths Group


Our Healthy Workplaces by Design program is here help you create a healthier workplace.

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Who have you worked with before?
The Healthy Workplaces by Design program has been delivered in more than 85 work sites across sectors such as health, food retailing, custodial corrections, community services, and government agencies in areas such as transport, land services, education standards, legal aid, and child safety.

What is workplace bullying?
Workplace bullying is repeated, unreasonable behaviour directed at a worker or group of workers that creates a risk to their health and safety. Based on this definition, for a pattern of workplace behaviour to meet the criteria for bullying, there must be repeated exposure to aggressive or unreasonable treatment that has the potential to harm the targeted worker or group of workers. Bullying behaviours are often work-related, such as making unjustified criticism or complaints, deliberately excluding someone from work-related activities, withholding information that is vital for effective work performance, setting unreasonable timelines or constantly changing deadlines, setting tasks that are unreasonably below or beyond a person’s skill level, denying someone access to information or resources they need to do their job, or changing work arrangements such as rosters and leave to deliberately inconvenience someone. Other bullying behaviours can be person-focussed, such as spreading misinformation or malicious rumours, or making belittling or humiliating comments, but these typically also occur in combination with the work-related behaviours.

What are psychosocial hazards?
Psychosocial hazards are potential sources of harm to psychological health and safety that arise from how work is organised, social factors at work, aspects of the work environment, and hazardous work-related tasks. Psychosocial risk concerns the potential for these types of hazards to cause harm to individual health, safety, and well-being and, more broadly, to undermine organisational performance and sustainability. Organisations are responsible for identifying psychosocial hazards and minimising the associated risks, and must involve workers at all stages throughout the process of understanding and mitigating psychosocial hazards.

Are psychosocial hazards and bullying the same thing?
Bullying is one type of psychosocial hazard – alongside others such as workplace violence, sexual harassment, lack of role clarity, and traumatic events – and a well-documented cause of harm in workplaces around the world. In Australia, bullying is a particularly serious psychosocial hazard. The latest data from Safe Work Australia (2021) shows that injury compensation claims due to workplace bullying and harassment constitute the largest proportion of accepted mental stress claims, are the most frequent type of mental stress claim, and result in the highest median claim cost.

Who is Professor Michelle Tuckey?
Professor Michelle Tuckey from UniSA’s Centre of Workplace Excellence has spent the last 18 years researching mentally healthy workplaces that are resistant to workplace bullying and occupational stress. Her research advances the risk management of bullying as a work health and safety hazard, including evidence-based practical tools and interventions to diagnose and minimise the organisational risks for bullying. Michelle’s research has been applied in a range of public and private sector organisations, and by health and safety regulatory bodies nationally and internationally. Michelle has over 100 significant research publications and her work has had significant national policy impact through expert consultation, advice, and reports.

What is the Healthy Workplaces by Design program?
The Healthy Workplaces by Design program is an evidence-based risk audit tool and risk management intervention process, initially developed at the University of South Australia (UniSA). Professor Michelle Tuckey and her team are now partnering with Teamgage to deliver their work via the Healthy Workplaces by Design program to an even wider audience.

Is employee feedback generated in the Healthy Workplaces by Design program anonymous?
Yes. To generate open and honest insights, no one will be able to view who has submitted or left feedback within Teamgage.

Create a healthier workplace

Simply fill out the form and we'll be in touch.

Prepare to meet new psychosocial hazard regulations

Reduce your exposure to bullying behaviour

Adopt measures based on proven academic best practice

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